Skip to content
Third-party maintenance for enterprise data centers.
Third-party data center maintenance

Third-party maintenance for enterprise data centers.

NETRAID is independent hardware maintenance for enterprise data centers — servers, storage, network, and GPU. Typically 70% below a manufacturer renewal. Local engineers, usually within 20 miles of the site.

22+

Years supporting data centers

100%

Customer retention

70%

Typical savings vs OEM

20 mi

Local engineer coverage

Hardware maintenance

One contract for the servers, storage, and network in the rack.

We cover current, post-warranty, and end-of-service hardware from Dell, HPE, IBM, NetApp, Cisco, and brands that are not on the published list. Local engineers and certified parts — typically 70% below manufacturer renewals.

IT and Security

Managed IT, cybersecurity, and backup.

Managed IT covers the help desk, Microsoft 365, servers, and workstations. Cybersecurity covers servers and managed endpoints. Backup copies servers, workstations, and Microsoft 365 to isolated cloud storage.

How it works

From your asset list to a same-day quote.

  1. 01

    Send the asset list

    Send serials, an export, or a photo of the rack. We map every brand in the list, including EOSL hardware the manufacturer no longer quotes.

  2. 02

    Same-day multi-vendor quote

    One price, mixed service levels, typically 70% below the manufacturer. We follow up the same business day.

  3. 03

    Coverage starts

    One contract and one team. Engineers who already know the room pick up 24×7×365.

Supported hardware

Search 2,730 listed models across 39 manufacturers.

Search a model number to confirm it is in scope. Brands that are not published are still quoted — include the serial with the request.

Open the EOSL library

Full Device Catalog

Why teams leave the manufacturer

What you get instead of an OEM contract.

Price

Manufacturer

Renewals are priced around the next product, not the hardware you already paid for.

NETRAID

Hardware maintenance is typically 70% below a manufacturer renewal.

Contract

Manufacturer

Each brand is a separate agreement, with its own renewal date.

NETRAID

One contract covers the servers, storage, and network in the rack.

After end of service

Manufacturer

When they stop selling support, the equipment is often still in production.

NETRAID

We keep covering EOL and EOSL hardware until you choose to refresh.

First response

Manufacturer

First contact is a ticket. The part often ships from a depot somewhere else.

NETRAID

A person responds in 30 minutes on production systems.

Parts and people

Manufacturer

The engineer and the spare are rarely already near the site.

NETRAID

Local engineers and parts are typically within 20 miles of the room.

Client Portal

Tickets, assets, and contracts in one place — every manufacturer, one team.

Same-day quotes

Send serials, an export, or a photo of the rack. We follow up the same business day with one price for every brand on the list.

Global support reach

Worldwide coverage with local engineers. New service locations stand up in days.

24×7×365

Coverage around the clock for production systems. An engineer picks up — not a callback queue.

Customer satisfaction

What customers say.

NETRAID has gone above and beyond the call of duty when it comes to support in hardware replacement. NETRAID and the team provide superior technical and customer service. A+.

JBJacob B.Infrastructure lead

NETRAID is very professional and takes pride in handling service claims quickly and consistently, no matter what time of the day or night. We rely heavily on our NETRAID service and have come to thoroughly trust them.

KWKrista W.IT department

NETRAID maintains our server room which has helped streamline our business. They also provided excellent support for our staff, minimizing our time and saving our company money. We highly recommend NETRAID.

TMTim M.Operations

Request a same-day quote.

Tell us the service you need. Hardware quotes typically land 70% below the manufacturer.