Everyone encounters a crisis at some point. When you call NETRAID, you get direct access to experts every time. We are committed to providing readily available expertise to our Tru64 UNIX, HP-UX, AIX, Solaris, Linux, and Microsoft Windows clients.
NETRAID is available 24×7 to help resolve issues from the oldest to the latest versions of all major operating systems. Our technical consultants, with an average of 35+ years of real-world experience, benefit our clients by resolving issues on the first call, minimizing downtime.
Our Phone Support is customizable for every system within your infrastructure, regardless of the operating system. Some systems may only need Monday through Friday, 9×5 Business Hours support with a 4-hour response time, while others are Mission Critical and require 24×7 coverage with 1 or 2-hour response times. NETRAID will review your environment to provide the appropriate support coverage and help contain overall support costs.